FAQ

Our main office is based in Dubai - UAE, but we serve clients both locally and internationally.

Yes, all our products are sourced from reputable manufacturers and meet the necessary certifications and standards.

Orders can be placed directly through our website, by phone, or by email. Our team is always ready to assist with the ordering process.

Yes, we offer international shipping for many of our products. Please contact us for details on shipping options to your location.

Yes, once your order is shipped, you will receive a tracking number to monitor your delivery.

We accept a variety of payment methods, including credit cards, bank transfers, and payment through online gateways.

You can reach our customer support team via email at info@medixhealthcare.co.

Yes, we provide bulk ordering for hospitals, clinics, and other medical facilities. Contact our sales team for personalized assistance.

Yes, we offer warranties on many of our products. The warranty terms depend on the product and manufacturer. Please refer to the product details or contact us for more information.

If you receive a damaged or defective product, please contact us immediately with your order details, and we will assist you with a return or exchange.

Yes, we provide special discounts and offers for healthcare institutions such as hospitals, clinics, and pharmacies. Contact us to learn more about our institutional pricing.

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